VCC PACE Terms of Use
Agreement Between You and VCC PACE
Welcome to the Vista Community Clinic PACE website. This website is operated by Vista Community Clinic PACE. For purposes of this website, Vista Community Clinic PACE will be referred to as “VCC PACE.”
By accessing or using this website, you agree to comply with these Terms of Use and all applicable laws and regulations. If you do not agree with these Terms of Use, please do not use this website.
These Terms of Use apply to your use of the VCC PACE website and its publicly available content, features, and services.
Changes to These Terms of Use
VCC PACE may update or modify these Terms of Use from time to time to reflect changes to the website, services, applicable requirements, or our practices.
When changes are made, the updated Terms of Use will be posted on this page. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms of Use.
We encourage you to review these Terms of Use periodically.
Website Information
VCC PACE makes reasonable efforts to provide information that is accurate, current, and useful. However, information on the website may change over time and may not always reflect the most current information about VCC PACE programs, services, locations, eligibility requirements, or other matters.
Website content is provided for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, treatment, or individualized healthcare guidance.
If you have questions about your healthcare, eligibility, services, or participation in the VCC PACE program, please contact VCC PACE directly.
No Medical Advice
Information provided through the VCC PACE website is intended for general informational purposes.
The website does not provide medical advice, diagnosis, or treatment recommendations. Information found on this website should not be used as a substitute for consultation with a qualified healthcare professional.
If you have a medical concern or believe you are experiencing a medical emergency, seek appropriate medical attention or call 911.
PACE Services
Information about PACE services provided on this website is intended to explain the VCC PACE program and its services.
Eligibility, enrollment, covered services, participant rights, participant responsibilities, disenrollment, grievances, appeals, and other aspects of the PACE program are governed by applicable laws, regulations, CMS requirements, and VCC PACE policies and procedures.
Website information does not change or replace the terms, conditions, rights, or procedures that apply to participation in the VCC PACE program.
No Guarantee of Website Availability
VCC PACE makes reasonable efforts to maintain the availability and security of this website. However, we cannot guarantee that the website will always be available, uninterrupted, error-free, or free from harmful components.
Website availability may be affected by maintenance, technical problems, internet or telecommunications issues, security incidents, or circumstances beyond our reasonable control.
Prohibited Uses
You agree not to use the VCC PACE website:
- • For any unlawful purpose or in violation of applicable laws or regulations.
- • To interfere with or disrupt the operation or security of the website.
- • To attempt to gain unauthorized access to the website, its systems, servers, or networks.
- • To introduce viruses, malware, malicious code, or other harmful material.
- • To collect or attempt to collect personal information about other individuals without authorization.
- • To impersonate another person or entity.
- • To use the website in a manner that could damage, disable, overburden, or impair the website or interfere with another person’s use of the website.
- • To obtain information or materials through methods that are not intentionally made available through the website.
Third-Party Websites and Links
The VCC PACE website may contain links to websites or online services operated by third parties.
These links are provided for convenience or informational purposes. VCC PACE does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms of use.
The inclusion of a link does not necessarily constitute an endorsement, sponsorship, or recommendation by VCC PACE or Vista Community Clinic.
Before using a third-party website or providing personal information, you should review that website’s applicable privacy policy and terms of use.
Intellectual Property
Unless otherwise indicated, content appearing on the VCC PACE website, including text, graphics, logos, photographs, illustrations, page designs, and other materials, may be owned by or licensed to VCC PACE, Vista Community Clinic, or their respective licensors.
The content is protected by applicable copyright, trademark, and other intellectual property laws.
You may view and use website content for your personal, non-commercial, and informational purposes.
You may not reproduce, modify, distribute, publicly display, publish, sell, or otherwise use website content for commercial purposes without appropriate authorization, except where permitted by applicable law.
All trademarks, service marks, logos, and other identifying marks displayed on the website remain the property of their respective owners.
User Communications
If you contact VCC PACE through the website, including by email or an online contact form, you are responsible for providing information that is accurate to the best of your knowledge.
Please do not submit confidential medical information, Social Security numbers, financial information, or other sensitive information through a general website contact form unless VCC PACE specifically instructs you to do so.
Information submitted through the website may be handled in accordance with applicable privacy laws and VCC PACE policies.
For information about the handling of personal information, please review the VCC PACE Privacy Policy.
Accessibility
VCC PACE, a program of Vista Community Clinic, is committed to ensuring digital accessibility for people with disabilities. We continue to make improvements to our website to provide a better user experience for everyone and to support applicable accessibility standards.
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels of conformance: Level A, Level AA, and Level AAA.
Wherever possible, VCC PACE aims to adhere to Level AA of the WCAG 2.1 guidelines, which state that websites should be:
Perceivable – Information and user interface components must be presented to users in ways they can perceive.
Operable – User interface components and navigation must be operable.
Understandable – Information and the operation of the user interface must be understandable.
Robust – Content must be robust enough to be interpreted reliably by a wide variety of user agents, including assistive technologies.
Although we strive to adhere to WCAG 2.1 Level AA accessibility and usability standards, it may not always be possible to ensure that every area of the website fully conforms to these standards at all times. We are continually working to identify and implement solutions that improve accessibility across all areas of the website.
If you experience an accessibility barrier while using any part of the VCC PACE website, please let us know. We welcome your feedback and will make reasonable efforts to assist you and improve the accessibility of our website.
Contact Us About Accessibility
VCC PACE
425 East Colorado Street, Suite 100/110
Glendale, CA 91205
Phone: 818-237-3400
Toll-Free: 877-822-7223 (1-877-VCC-PACE)
TTY: 711
Email: info@vccpace.org
You may also contact us through the VCC PACE website if you need assistance accessing information or services.
Disclaimer of Warranties
To the extent permitted by applicable law, the VCC PACE website and its content are provided on an “as is” and “as available” basis.
VCC PACE does not guarantee that all information on the website is complete, current, accurate, uninterrupted, or free of errors.
VCC PACE may update, change, correct, or remove website content at any time without prior notice.
Nothing in these Terms of Use is intended to limit or modify any rights or protections provided to PACE participants under applicable federal or state law, CMS requirements, or other applicable regulations.
Limitation of Liability
To the maximum extent permitted by applicable law, VCC PACE and Vista Community Clinic will not be responsible for losses or damages arising solely from a person’s use of, or inability to use, the website or information provided through the website.
Nothing in these Terms of Use is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
These Terms of Use do not limit or modify any rights or remedies available to VCC PACE participants under applicable laws, regulations, CMS requirements, or VCC PACE policies and procedures.
Privacy
Your use of the VCC PACE website is also subject to the VCC PACE Privacy Policy.
The Privacy Policy explains how information collected through the website may be handled and protected.
Termination or Restriction of Access
Governing Law
Severability
Entire Agreement
Contact Information
If you have questions or comments regarding these Terms of Use, please contact VCC PACE.
VCC PACE
425 East Colorado Street, Suite 100/110
Glendale, CA 91205
Phone: 818-237-3400
Toll-Free: 877-822-7223 (1-877-VCC-PACE)
TTY: 711
Email: info@vccpace.org
You may also contact VCC PACE if you believe that your privacy has not been handled appropriately or if you need assistance understanding which privacy notice applies to your situation.